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Payment Policy

Last updated: March 2026

This policy explains how and when payment is collected for orders placed with Kalpana Tailors. It should be read together with our Terms & Conditions.

How Payment Works

You do not pay when you place your order. Our process is review-first:

  1. You place your order — no payment is taken, and the order enters a review status.
  2. Our team reviews your order details and any customization or artwork.
  3. We raise an invoice based on your shipping address and send it to you with a secure payment link.
  4. You complete payment via the link. We begin production only after payment is received in full.

Accepted Payment Methods

We accept payments through Cashfree, Paytm, and Stripe. Depending on the gateway and your location, this includes options such as credit and debit cards, UPI, net banking, and wallets. The methods available to you are shown on your payment link.

Currency

Invoices are typically raised in Indian Rupees (INR). For international orders, we will confirm the currency and the most suitable payment method on your invoice.

GST & Invoicing

Indian clients receive a GST invoice for their order. For international orders, GST may not be included. If you need specific details on your invoice — such as your company name, address, or GSTIN — please share them with us when you order so we can raise it correctly.

Payment Security

Payments are processed by established, secure payment gateways. Card and payment details are handled by the gateway, not stored by us.

Refunds

Where a refund applies, it is processed to your original payment method in line with our Refund Policy. As most of our products are custom and made to order, please review that policy and our Return Policy for how custom items are handled.

Questions?

For anything about payments or invoicing, reach us via our Contact page.